PENINSULA, BALEARIC ISLANDS AND PORTUGAL
- SHIPMENTS: They are served through Express Mail .
- DELIVERY TIMES: The average delivery time is 24 to 48 hours on business days (you can track the order at any time).*
- DELIVERIES: From Monday to Friday (NO deliveries are made on Saturdays, Sundays, national, regional or local holidays).
- AMOUNT
CANARY ISLANDS, CEUTA AND MELILLA
- SHIPMENTS: They are served through Post Office .
- DELIVERY TIMES: The average delivery time is 5 to 8 days (You can track the order at any time).*
- DELIVERIES: From Monday to Friday (NO deliveries are made on Saturdays, Sundays, national, regional or local holidays).
- AMOUNT
* ORDER TRACKING
- Once the purchase is complete you will receive an email with the details of the order.
- When the order has been prepared , you will receive a second email with the invoice.
- When the shipment is already in the hands of the transport agency you will receive a third email with the issue number, you can track the shipment at: www.correosexpress.com
- If you have any questions regarding the status of the shipment or any incident occurs, call 93 796 15 18 or send an email to info@hokosport.com .
f data-sanitized-data-mce-style="text-align: center;" data-mce-style="text-align: center;" style="text-align: center;">How to care for your Hoko garments so that they last much longer
Although our garments are of high quality and very durable, the care and treatment you give them is important to be able to have them like the first day.
It is important that you keep in mind that our fabrics are made with polypropylene yarn and colored microfiber. This prevents fading or pilling due to the wear of the fabric, but you must be careful with high temperatures, whether from water in the wash, in the dryer or with the iron, as they can damage the garment by shrinking or unraveling it. even the fabrics.
Do not use dryer. |
|
Do not iron |
|
Machine wash. |
|
DO NOT use bleach. |
|
It can be washed by hand. |
Recommendation for a good placement of Hoko tights
To quickly know which is the front of the mesh or front part you just have to look at where the logo is, it should always be on the front of the left leg.
It is important to sheath and fit the garment well, especially in the groin area, to avoid creating pockets and causing friction with the skin, especially in the SENSEI model.
Its placement should be done from below and gradually raising both legs, thus distributing the fabric so that it is well placed in its entirety. fig.1 If you pull up the tights as if they were pants, you will leave half of the tights in the middle of the legs and it will seem that it does not correspond to your size. fig.2
Remember that we work with the fabric especially to offer compression in each of the products, this does not mean that the compression should be tight or bother you, but rather that you should notice the tight mesh and the gathered muscles, this will help you with a good recovery and avoid possible muscle injuries.
Placement of Hoko t-shirts, recommendation and good use
1 |
2 |
3 |
When we say that our garments have memory, we mean that after each wash, the fabric returns to its original position as long as it has been used well and cared for.
That is why we recommend opening the stitch weave with both arms every time you put it on to relax the fabric as shown in fig.1.
Once the sleeves are on, avoid too much pulling on the armpits and cuffs if you want the fit to be tight and the garment to do its job of maintaining body heat. fig.2
Once placed, check that it is completely smooth for greater comfort. fig.3
Gift card
Gift cards between €10 and €100
Denominations
Surprise with a gift card and be sure to hit the mark.
Our gift cards are online and sent digitally, once you complete the purchase you will receive it in your email so you can send it to the person you want or print it yourself.
You can choose the amount you want from the options: €10, €25, €50 and €100.
How do I redeem a gift card? Once you place the order you will receive an email with a code, you can forward this email to whoever you want or print it to hand deliver it. To redeem the amount of the gift card, enter the code in the shopping cart. If the order is greater than the amount of the gift card, you can select another payment method to complete the purchase and if it is less, the remaining balance will be saved on your card for future use.
How do I check the balance of my gift card? At the end of each purchase with which a gift card has been used, you will receive an email in which the available balance appears. In physical stores the balance will appear on the purchase receipt.
Can I buy more than one gift card in the same order? Yes, you can buy the gift cards you want in the same order, you will receive an email for each one you have purchased with a different code.
Can I return a gift card? Yes, of course, you have 60 days to return a gift card without having used it. To refund the card, please contact us at info@hokosport.com or +34 93 796 15 18.
Can I return a product purchased with a gift card? Clear! The refunded amount will return to the gift card as an available balance so you can use it again.
Can I use an online gift card in a physical store? Yes, to use it in one of our physical stores in Mataró, Sabadell, Madrid or Bilbao you just have to show the QR that is sent in the gift card email.
When does the gift card expire? The gift card expires after 5 years.
Can I exchange the amount for money? No, it is not possible to exchange the balance of your gift card for cash, nor to use the balance of your gift card to purchase another gift card.
Technical specifications
How do I check the balance of my gift card? At the end of each purchase with which a gift card has been used, you will receive an email in which the available balance appears. In physical stores the balance will appear on the purchase receipt.
Can I buy more than one gift card in the same order? Yes, you can buy the gift cards you want in the same order, you will receive an email for each one you have purchased with a different code.
Can I return a gift card? Yes, of course, you have 15 days to return a gift card without having used it through the usual mechanisms.
Can I return a product purchased with a gift card? Clear! The refunded amount will return to the gift card as an available balance so you can use it again.
Can I use an online gift card in a physical store? Yes, to use it in one of our physical stores in Mataró, Sabadell, Madrid or Bilbao you just have to show the QR that is sent in the gift card email.
When does the gift card expire? The gift card expires after 5 years.
Can I exchange the amount for money? No, it is not possible to exchange the balance of your gift card for cash, nor to use the balance of your gift card to purchase another gift card.